FAQ
Coding Self diagonosis
E1Unbalance E2Speed Err E3Door Open E4Door Err E5TEMP Err E6TEMP_Over E7Motor E8Unconnect E9System EAVoltage EBCurrent ECMotor EDBrake Err EFWrong rotor
How to select the right centrifuge model?
1. Firstly, the centrifuge model should be determined based on user needs. Customers can inquire about whether they need a desktop or floor standing model, the required RPM, the capacity, and whether there are temperature requirements to determine the model. 2. If the customer does not have any parameter requirements, they can be asked what kind of unit they are recommending to use, and corresponding products can be recommended based on the type of unit. For example, most hospitals use low-speed centrifuges, and only high-speed centrifuges are used to separate 1.5-milliliter bullet test tubes for PCR experiments. There are many models of angle type 24 hole TD4Z-WS purchased by county-level or township health centers. Hospitals with slightly larger scale can recommend TDZ5-SX (24 hole horizontal rotor) or TDZ5-WS (32 hole, 48 hole, 72 hole), as well as fully automatic de capping centrifuge series products.
What's the difference between LCD display models and digital display models
1. All operating parameters of the LCD display model (rotor number, speed, time, centrifugal force, lifting gear, program group) are displayed on the screen, while the digital display only shows rotor number, speed, time, etc. Centrifugal force and lifting gear can only be seen through buttons. 2. LCD displays both electronic and manual locks, while digital displays only show manual locks and cannot open doors with electronic locks. 3. The LCD display can remember 10 sets of working programs, while the digital display can only remember the last set of parameters that the instrument ran before shutting down.
Do you have warranty?
Yes, normally our warranty periond is one year after sales, for some specific centrifuges we can provid 18 months warranty. After that we can also support the after sales service through video or on-site technical support.